Setting up multi-factor authentication

Multi-Factor Authentication (MFA) adds an extra layer of security to your INVOLVE account by requiring a second verification step after entering your password or authenticating with SSO.

Setting up MFA through your account settings

If you want to proactively set up MFA for your account, follow these steps:

1. Log in to INVOLVE

2. Click on your profile icon in the top-right corner

3. Select "Manage MFA" from the dropdown menu

4. Choose an available MFA method to enable (email, SMS or authenticator app)

5. Enter the code sent to you or generated by your authenticator app

Setting up MFA when prompted during login

If your organisation requires MFA, you'll be prompted to set it up when logging in:

1. During the log in process, you'll see a message explaining that MFA is required

2. You'll be guided through the MFA setup process before you can access the system

3. You cannot skip this step if your organisation has made MFA mandatory