Which INVOLVE plan is right for me?
INVOLVE is designed to flex for a wide range of volunteer-involving organisations. The fastest way to find your plan is to find your org type below.
Starter from free or low cost
Best for: small community groups and volunteer-run organisations
You're a good fit for Starter if you're just getting started or have zero budget and have straightforward needs: volunteer records, onboarding checklists, certificate tracking, and scheduling across up to 10 programs. Works well for organisations with up to 75 volunteers and a small team to manage them.
Support: Starter is free to use and supported via the Help Centre, making it ideal for organisations that are comfortable self-serving or just curious.
Essentials from $55/month
Best for: growing not for profits, neighbourhood houses, and service clubs
If you've outgrown a spreadsheet or a free tool and need more structure then Essentials is the logical step ahead.
Essentials suits organisations that run multiple programs delegated to a coordinator, and require extended volunteer profiles where you can add any number of additional fields, better communication via messaging, and greater visibility, allowing volunteers to clock in and out of shifts or submit their own timesheets. It also provides more volunteers, more staff users and unlimited programs.
Support: Essentials is an online-first plan, which means support is available through the Help Centre and step-by-step guides. Most organisations find this is all they need to get set up and running confidently without ongoing support costs.
Premium from $199/month
Best for: large not for profits, local government authorities, hospitals, and corporate volunteer programs
Premium suits organisations running multiple programs across different teams or sites, with staff who need their own accounts and access levels. It includes everything in Essentials, plus unlimited staff accounts, SSO, program-specific checklists and custom fields, and free training.
Support: Like Essentials, Premium is an online-first plan for day-to-day support - but with free training for staff, priority access to new features and Microsoft Teams led support included.
If you're a Local Government Authority (LGA): Premium is almost always the right starting point. You'll have multiple programs, coordinators managing their own teams, and reporting requirements that need proper structure from day one. Larger LGAs often move to Enterprise over time but Premium is the right place to start, and we'll help you transition if and when the time comes.
Enterprise, contact us for pricing
Best for: organisations that want our team alongside theirs
Enterprise is not about more features, the biggest difference is more of us. It's the right fit if your setup is complex, you have specific reporting or approval workflows, or you'd simply rather work through configuration with someone than do it yourself. We work alongside you through IT reviews, security audits, PO pathway, co-creation of features.
You might be an Enterprise fit if you are:
- A state or federal government agency
- A large health or emergency services organisation
- Running a multi-site or multi-region program with custom reporting needs
- An organisation that has tried to set up INVOLVE and hit a wall
Support: Hands-on guidance from our team throughout setup, configuration and beyond.
Still not sure?
If you're comfortable following guides and figuring things out online, Essentials or Premium will serve you well. Your plan should support how you work today, while giving you room to adapt as your volunteering needs evolve.
If you already know you'll want someone to work through it with you, Enterprise is worth a conversation, even if we end up telling you that you don't need it. Get in touch here.