Tracking certificate renewals

Available at both the organisation and program levels, the Expiring Certificates card will let you know who is due for a certificate renewal.

  1. Navigate to My organisation or select a program
  2. Locate the Expiring Certificates card on the Overview tab

It shows two lists: volunteers with expired certificates and those with certificates that expire soon. How soon is soon? You can choose to see certificates expiring in the next 30, 60, or 90 days. Set the lead time by heading to My organisation > Settings.


When do certificates with issue dates expire?

First Aid certificates and National Police clearances in Australia do not have an expiry; rather, they have a recommended timeframe from the issue date for renewal.

First Aid Certificates will show as needing renewal 3 years after the issue date; National Police Certificates will show as needing renewal 1 year from the issue date. These can be changed in your organisation settings.

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