502 Bad Gateway Error

A 502 Bad Gateway error occurs when the website's server is having trouble communicating with its host server, potentially due to a temporary overload or a network issue.

Here are a few steps you can try to resolve a 502 error:

1. Check if you have an internet connection
   Try to access another website like Google to see if it loads

2. Check if the INVOLVE application is down
   Go to https://status.involve.org.au which will tell you if we are generally experiencing downtime or if it's just you who can't access it.

3. Try clearing your browser cache and cookies
   Outdated or corrupted cache files can sometimes interfere with website loading, follow the below general instructions for common browsers. Please click the link that applies to you:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop

Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Microsoft Edge: https://support.microsoft.com/en-au/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d

If you've tried these steps and are still encountering the error, please let us know immediately.